Monitoring & Evaluation

Social Protection Administration II Project (SPAP II): Survey of Beneficiaries of the Unified Social Service of Armenia

Client
Ministry of Labour and Social Affairs of the Republic of Armenia
Year
May–October 2023
Method
Face-to-face CAPI interviews
Sample size
Approximately 1,200 beneficiaries across Kotayk, Armavir, Gegharkunik, Shirak, and Yerevan

What makes this project unique

The project highlights MEDIA-MODEL’s experience in working with Armenia’s state sector and conducting research related to the delivery of state social services. The study provided broad geographic coverage and direct insight into beneficiaries’ experiences with social services.

Given that the assignment involved access to personal data, all research activities were carried out in accordance with confidentiality, anonymity, and data-protection principles. Particular attention was paid to ensuring that personal information was used only for the purposes of respondent identification and was not disclosed or reflected in the analytical outputs.

Implemented in cooperation with Civitta CJSC, it also demonstrates the organization’s ability to contribute effectively to complex government-commissioned assignments through strong professional partnerships.